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AI Virtual Assistant

Your front desk, open 24/7.

It answers your customers' questions from what you tell it, books appointments only in your free times, emails confirmations and reminders, and passes anything it can't handle to you.

Start free 14-day trial
4.9/5
Included in every plan, including the free trial

24/7

Chat and booking

0

Double bookings

1 link

For customers to change or cancel

100%

Of actions logged

How It Works

Set up in minutes, booking all day

Tell it about your business once. From then on it answers, books and reminds, and brings you only what needs a person.

01

Tell it about your business

Add your address, prices, policies and answers to common questions. The assistant answers only from what you write.

02

Add services and hours

List what customers can book and how long each takes, your opening hours, breaks and days off.

03

Put it where customers are

Paste one line of code for a chat button, share your booking page link, or connect your own WhatsApp, Telegram, SMS or email.

04

Customers chat and book

It answers questions, offers only times you are free, asks for a name and email, and books once the customer agrees.

05

Confirmations and reminders

Customers get an email with a calendar file and a link to change or cancel, and a reminder before the visit.

06

You stay in the loop

Messages and anything it can't handle come to your inbox and email. Reply in the chat yourself whenever you want.

Inside the app

See exactly how it works

Real screens from the AI Ekip app. Click any screenshot to see it full size.

Booking page

Customers book in a few clicks

Every assistant gets its own booking page. Customers can chat, or pick a service and a free time themselves. Times already taken, breaks and days off are never offered.

  • Free times in your timezone, with your minimum notice and booking window
  • Name, email and, if you want, phone before booking
  • A confirmation email with a calendar file and a change or cancel link
Inbox

Messages that need you, in one place

When a customer asks for a call back or for a person, the assistant takes the message or hands the chat to you. You get an email and see it in your inbox, marked urgent when it can't wait.

  • Messages taken for you, with the customer's phone and email
  • Hand-offs: the AI stops and you answer in the same chat
  • Hand the chat back to the AI when you are done
Appointments

Every appointment, wherever it was booked

Bookings from the chat, the booking page and your own phone calls land in one list. Move, cancel or mark them completed; the customer is emailed when anything changes.

  • Week view with the customer, service, notes and where it was booked
  • Book by hand, even outside opening hours, without double booking
  • Mark completed or no-show to keep your records clean
Services & hours

Your rules, not the AI's

Services, lengths, breaks between appointments, opening hours and days off are settings, not suggestions. The booking engine checks them every time, whatever the AI says.

  • Several opening-hour ranges a day, for lunch breaks
  • A break after each service, minimum notice and booking window
  • Time off for holidays and blocked afternoons
Overview

See what it did for you

Upcoming appointments, bookings made online, conversations and messages waiting for you, at a glance. Every action is also logged in the Activity Center with your other AI agents.

  • Next appointments and what needs you today
  • Bookings and cancellations this month
  • A full, append-only log of every action
Use Cases

Built for businesses that run on appointments

Wherever customers book time with you, the assistant answers and books while you work.

Dental and medical clinics
Book check-ups and treatments, answer questions about prices, parking and insurance, and pass urgent calls to the team.
Law firms and consultants
Answer first questions from your own information, collect contact details and book consultations.
Salons, spas and studios
Book services of different lengths with breaks in between, and send reminders that cut no-shows.
Therapists and coaches
Let clients book and move sessions themselves, any time of day, without seeing your calendar.
Home services
Book visits and estimates, take job details in the chat, and get a message when someone needs a call.
Busy professionals
Give people a booking page instead of email back and forth, and let the assistant take your messages.
You stay in control

An assistant that follows your rules

The booking rules are enforced by the system, whatever the AI says.

Answers only from your info
When the answer isn't in what you wrote, it says so and takes a message instead of guessing.
No double bookings
Every booking is checked against your hours, time off and other appointments at the moment it is made.
You can step in
Take over any chat, reply yourself, then hand it back. Pause the assistant with one click.
Everything is logged
Bookings, changes, messages and replies are recorded in the Activity Center and can be exported.
Channels

Where it works today, and next

Live today on your website, your booking page, WhatsApp, Telegram, SMS, email and phone calls, with two-way Google Calendar sync, a calendar feed and webhooks. Outlook calendar sync is coming next.

  • Chat button for any website, plus a shareable booking page
  • Email confirmations with a calendar file, reminders and change links
  • Manage it from Claude, Cursor or the AI Ekip API
  • Your own WhatsApp, Telegram and SMS numbers, with reminders customers answer OK or NO
  • Answers customer emails from your own mailbox, in the same thread
  • A private calendar feed for Google, Outlook and Apple Calendar, and signed webhooks for your CRM
  • Answers calls to your Twilio number, books by voice and puts callers through to you when needed
  • Two-way Google Calendar sync: your busy times block bookings, and bookings land in your calendar
  • Coming soon: Outlook calendar sync

Chat on your website

One line of code, any site

Live

Booking page

Chat or book with a form

Live

Email confirmations

Confirmations, reminders, changes

Live

MCP and API

Manage it from Claude or Cursor

Live

Calendar feed

Google, Outlook and Apple Calendar

Live

Webhooks

Your CRM, Zapier or Make

Live

Google Calendar sync

Busy times block bookings

Live

Outlook calendar sync

Microsoft 365 and Outlook.com

Coming soon

WhatsApp

Your Business number

Live

Telegram

Your own bot

Live

SMS

Your Twilio number

Live

Email inbox

Replies from your own mailbox

Live

Phone calls

Answer and book by voice

Live

How many bookings and no-shows could a 24/7 assistant win back?

Free AI ROI Calculator: your numbers, about 90 seconds, net of what AI Ekip costs.

Calculate my ROI

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FAQ

Frequently asked questions

Everything you need to know about the AI Virtual Assistant.

It is a front desk for businesses that work by appointment. It chats with your customers on your website and on your booking page, answers their questions from the information you give it, books, moves and cancels appointments in your free times, emails confirmations and reminders, and passes messages and difficult conversations to you.
Talk to our teamStart free trial
Read the step-by-step setup guide
Ready to ship?

Open your 24/7 front desk

Start the free 14-day trial and set up your assistant in minutes, or book a demo and we'll set it up with you.

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